Refund / Return / Replacement Policy

Though each product is delivered with special care, at rare situations, if you are not happy with any of the item, you can let us know. We would arrange for a pick up and a full refund, as per our refund policy.

Zahra Clique values the love and trust you have placed in us and we promise to do everything possible to make your shopping a magical experience.

Order Cancellations

Once an order is placed online, Zahra Clique begins to process the order very quickly. But, it is possible to cancel an order during the “Processing” period.

Before shipping your order, our customer service representative would give you a confirmation call to verify the items you have ordered and the delivery time. You can cancel an item/order during this time. Once the order moves into the “Shipping” process, it cannot be cancelled.

Make Changes / Cancel your Order

To make changes to the order, to change the shipping address or to cancel an order, you will have to contact the customer support team, either by sending an email to zahraclique@gmail.com or by calling +91 95678 38500. You can use your name and your order number as a reference, which would make the process hassle free.

You will receive a confirmation email stating that your order has been cancelled and any pending charges will be refunded to you within 3 – 5 business days.

Refund & Returns

We do not entertain any refunds once the product has been delivered without damage. In the rare event that the product has been damaged we will refund you the money upon receipt of the damaged product. Please note that we will require a video during unpacking to ensure that the damage was done during shipment. The return shipping cost is to be borne by the customer.